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Party Wall PRO Podcast
Building a Practice With No Cold Calling or Active Marketing
• Jack Norton — Director, Schofield Chartered Building Surveyors
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Episode Notes
Jack Norton, Director at Schofield Chartered Building Surveyors, shares how his firm grew through reputation and referrals — without a single cold call or marketing campaign.
Business Growth Strategy
Growing from two to three surveyors through reputation and referrals alone
"Never say no to a CPD session" — delivering presentations to architects, solicitors and fellow surveyors as a core business development strategy
Why networking with professionals who refer work — not end clients — is the highest-value activity
Recruitment and Team Building
Finding qualified professionals with strong construction knowledge
Hiring through personal recommendations and LinkedIn rather than recruitment agencies
Preference for commercial projects over residential due to professional team dynamics and better project management standards
Industry Observations
Increasing frequency of party wall disputes and the regulatory gaps in the Party Wall Act 1996
Lack of surveyor qualification standards allowing unqualified practitioners to enter the market
Why commercial projects tend to be smoother: experienced teams with greater respect for statutory processes
